Abhi
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Activity overview
Latest activity by Abhi-
Abhi commented,
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Abhi created a post,
Zendesk Agent
Primary focus for Zendesk Agent-Views-Use macros -Work toward reducing the SLA
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Abhi commented,
Test comment for notification-1
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Abhi commented,
Test comment for notification
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Abhi created a post,
Refund Policy
AnsweredA refund policy, also known as a return policy, is a document that informs your customers about how your company deals with refunds or returns of the products you're selling. A company's policy on ...
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Abhi created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Abhi created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Abhi created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Abhi created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Abhi created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...